How to retain customers in your restaurant

Tips to retain customers in your #restaurant

A.      Entry:

1.       Make your first impression best;

2.       Communicate with customers effectively;

3.       Happy staff, better #service;

4.       Use digital signage

 

B.      

Improve the dining experience

1.       Improve and change menu designing

2.       Introduce seasonal menu items

3.       Install a self-service kiosk

5.       Table service

6.       Give customers a personal touch

7.       Outstanding customer service

8.       Make it convenient

9.       Be transparent

10.   Customer service highly important

11.   Make the check-out experience pleasant

12.   Email customers paperless receipts

 

 

C.      Use customer relationship management software

1.       Create Customer Profiles

2.       Engage customers on social media

3.       Keep customers engaged

4.       Create a unique customer loyalty program and offers

5.       Give customers a reason to visit again

6.       Reward customers with special offers

 

D.      Feedback:

1.       Ask for feedback and gather them

7.       Read bad reviews

8.       Listen to What They Have to Say

9.       Learn what makes your customers tick.

 

E.      

Marketing:

1.       Enhance effective online marketing

2.       Leverage emails and SMS messages

3.       Show off promotions on the website and social media

4.       Host event

5.       Reward customers for their loyalty

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