How to retain customers in your restaurant

Tips to retain customers in your #restaurant

A.      Entry:

1.       Make your first impression best;

2.       Communicate with customers effectively;

3.       Happy staff, better #service;

4.       Use digital signage

 

B.      

Improve the dining experience

1.       Improve and change menu designing

2.       Introduce seasonal menu items

3.       Install a self-service kiosk

5.       Table service

6.       Give customers a personal touch

7.       Outstanding customer service

8.       Make it convenient

9.       Be transparent

10.   Customer service highly important

11.   Make the check-out experience pleasant

12.   Email customers paperless receipts

 

 

C.      Use customer relationship management software

1.       Create Customer Profiles

2.       Engage customers on social media

3.       Keep customers engaged

4.       Create a unique customer loyalty program and offers

5.       Give customers a reason to visit again

6.       Reward customers with special offers

 

D.      Feedback:

1.       Ask for feedback and gather them

7.       Read bad reviews

8.       Listen to What They Have to Say

9.       Learn what makes your customers tick.

 

E.      

Marketing:

1.       Enhance effective online marketing

2.       Leverage emails and SMS messages

3.       Show off promotions on the website and social media

4.       Host event

5.       Reward customers for their loyalty

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www.brentlinenhire.co.uk

020 3488 1616

info@brentlinenhire.co.uk

How to Increase Restaurant Sales

How to Increase #Restaurant Sales:

 

A. Diversify Your Services: #Food delivery services

1. Create a takeout and delivery menu.

2. Provide a curbside pickup.

3. Implement delivery services.

4. Optimize your drive-thru window.

5. Institute online ordering.

 

B. Enhance Your Mobile Presence: Social media for restaurants

1. List your business on Google My Business.

2. Create social media accounts.

            3. Make announcements through social media

3. Attract New Customers to Your Restaurant

 

C. Attract New Customers to Your Restaurant

1. Participate in your city’s restaurant week.

            2. Yelp for restaurants

3. Develop a first-time customer program.

 

D. Use Customer Retention Strategies to Increase Customer Loyalty

restaurant loyalty card

1. Develop a customer loyalty program.

2. Get involved in the local community.

3. Organize events.

 

E. Train Your Servers on Upselling Techniques

1. Describe a menu item.

2. Assume your guests will want an entree.

3. Suggest more things to try.

 

F. Maximize Your Table Turnover Rate

1. Have an organized seating system.

            2. Keep your serving staff on schedule.

3. Use technology to your advantage.

4. Update your dining room.

5. Make your menu more compact.          

 

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IBN sets out £35bn strategy to save Restaruant, Pub, Hotel and Hospitality Industry

The Independent Business Network (IBN) has urged the chancellor to implement a £35bn strategy that would work to safeguard British hospitality businesses and save 500,000 jobs. They

Proposed measures include 

1. a £695m safety equipment purchased for health and safety. 
2. the government to halve the amount that hospitality venues pay in alcohol duty and to extend the suspension of business rates for a further 12 months.
3. existing reduced VAT rate of 5% for the hospitality sector to be maintained for the remainder of the year
4. Create a “level the playing field” between the high street and online retail. 
5. VAT payable by retailers with a physical retail presence to be cut to 14%
6. Freezing of parking charges for 2020-2021, at a cost of £872m
7. Allow only a 1% annual increase for the next five years for car parking, parking permits
8. Eat-out-to-help-out’ scheme expansion

Cause the #restaurant and #hotel business suffered, business-related it has suffered too. Such as meat supplier, fish supplier, vegetable supplier, chef uniform supplier, restaurant linen supplier and hotel linen hirer (like www.brentlinenhire.co.uk ). The above action is urgently required. 

Chairman of the IBN, John Longworth, said: “The comprehensive £35bn packages of measures we have set out here today are vital to saving our pubs, restaurants and high streets from financial ruin. 

“We urge the Government to adopt them and save up to 500,000 jobs and countless family-run businesses from destitution. After all, the parlous state our hospitality industry is facing is a symptom of the Government’s own actions. 

          

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